How To Fix MDGBP034 - No SMS service has been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: MDGBP - Master Data Governance: Business Partner specific messages

• Message number: 034

• Message text: No SMS service has been defined

What causes this issue?

To flag a telephone number as SMS-enabled, exactly one of the pager
services that is defined in Customizing as an SMS service is flagged. If
this is not the case, short messages cannot be sent to this number and
the indicator 'SMS-enabled' is of no use.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administration team and ask them to make the
necessary settings in Customizing.

Procedure for System Administrators

Call the Customizing activity <DS:SIMG.SIMG_ADDRESSES_SA14>Define pager
services</>
to assign the use "SMS Service" to the pager service that you want to
use for sending SMS messages.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDGBP034 - No SMS service has been defined ?

  The SAP error message MDGBP034: No SMS service has been defined typically occurs when the system is trying to send an SMS (Short Message Service) notification, but there is no SMS service configured in the system. This can happen in various scenarios, such as when using SAP for notifications related to alerts, workflows, or other communication processes.
  Cause:
  
  Missing Configuration: The SMS service has not been set up in the SAP system.
  Incorrect Settings: The existing SMS service configuration may be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access the SMS service configuration.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Define SMS Service:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to Cross-Application Components > Communication > SMS > Define SMS Service.
  Here, you can create a new SMS service or modify an existing one. Ensure that you provide all the necessary details, such as the service provider, connection parameters, and any required credentials.
  
  
  
  Check Configuration:
  
  Ensure that the SMS service is correctly configured. This includes checking the connection settings, service provider details, and any other parameters that may be required.
  Test the SMS service configuration to ensure it is working as expected.
  
  
  
  User Authorizations:
  
  Verify that the user trying to send the SMS has the necessary authorizations to access the SMS service configuration. You may need to check the roles and authorizations assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific details on configuring SMS services, as the steps may vary based on the version of SAP you are using.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration and SMSG for monitoring SMS messages.
  Service Providers: Depending on your region and requirements, you may need to work with specific SMS service providers that are compatible with SAP.
  Integration: If you are integrating with third-party SMS gateways, ensure that the integration settings are correctly configured.
  
  By following these steps, you should be able to resolve the MDGBP034 error and successfully configure the SMS service in your SAP system.