How To Fix MDG_ES_SEARCH031 - Technical error: &1; create support request

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_ES_SEARCH - Messages for Enterprise Search Enablement of MDG

• Message number: 031

• Message text: Technical error: &1; create support request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_ES_SEARCH031 - Technical error: &1; create support request ?

  The SAP error message MDG_ES_SEARCH031 typically indicates a technical error that occurred during a search operation in the Master Data Governance (MDG) application. This error can arise from various underlying issues, such as configuration problems, data inconsistencies, or system performance issues.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the MDG configuration can lead to search errors.
  Data Inconsistencies: Issues with the master data being searched, such as missing or corrupted records.
  Performance Problems: System performance issues, such as database locks or insufficient resources, can cause timeouts or failures during search operations.
  Transport Issues: If the system has recently undergone a transport, there may be inconsistencies in the objects that were transported.
  Authorization Issues: Lack of proper authorizations for the user performing the search can also lead to errors.
  
  Solutions:
  
  Check Configuration: Review the MDG configuration settings to ensure they are correctly set up for the search functionality.
  Data Validation: Validate the master data to ensure there are no inconsistencies or corruption. You can use transaction codes like MDG_MAT or MDG_CUST to check the data.
  System Performance: Monitor system performance and check for any locks or resource issues. Use transaction codes like SM50 or SM66 to analyze the system workload.
  Review Transport Logs: If the error occurred after a transport, check the transport logs for any issues that may have arisen during the transport process.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the search operation. You can use transaction SU53 to analyze authorization issues.
  Debugging: If you have access to development tools, you can debug the search function to identify the exact point of failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Request: If the issue persists after trying the above solutions, consider creating a support request with SAP. Provide detailed information about the error, including the exact error message, steps to reproduce the issue, and any relevant logs or screenshots.
  
  Conclusion:
  The MDG_ES_SEARCH031 error can stem from various causes, and resolving it typically involves a combination of configuration checks, data validation, and performance monitoring. If the issue cannot be resolved internally, reaching out to SAP support is advisable.