How To Fix MDG_BS_ECC_BP_UT000 - No customer sales area found in customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MDG_BS_ECC_BP_UT - Message Class for MDG BP Unit Tests in MDG_APPL

  • Message number: 000

  • Message text: No customer sales area found in customizing

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MDG_BS_ECC_BP_UT000 - No customer sales area found in customizing ?

    The SAP error message MDG_BS_ECC_BP_UT000: No customer sales area found in customizing typically occurs in the context of Master Data Governance (MDG) when dealing with Business Partner (BP) data, particularly when trying to create or update a customer master record. This error indicates that the system cannot find a valid sales area configuration for the customer being processed.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Missing Sales Area Configuration: The sales area (which consists of the sales organization, distribution channel, and division) for the customer is not defined in the system. This means that the system cannot find the necessary configuration to process the customer data.

    2. Incorrectly Defined Business Partner Roles: The roles assigned to the business partner may not be correctly configured to include the necessary sales area information.

    3. Data Inconsistencies: There may be inconsistencies or missing data in the customer master data that prevent the system from identifying the sales area.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Sales Area Configuration:

      • Go to the transaction code OVX5 (or navigate through the SAP menu) to check the sales area configuration.
      • Ensure that the sales organization, distribution channel, and division are correctly defined and that they are assigned to the relevant customer master data.
    2. Define Sales Area for Customer:

      • If the sales area is missing, you can create it by going to the transaction code XD01 (or VD01 for a specific customer) and entering the required sales area details.
    3. Review Business Partner Roles:

      • Check the roles assigned to the business partner in transaction code BP. Ensure that the roles related to customer sales areas are correctly assigned and configured.
    4. Data Consistency Check:

      • Perform a consistency check on the business partner data to ensure that all required fields are filled out correctly. You can use transaction code BP to review and edit the business partner data.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific configuration steps related to your version of SAP and the MDG setup.
    6. Transport Requests:

      • If changes were made in a development environment, ensure that the relevant transport requests are moved to the production environment.

    Related Information:

    • Transaction Codes:

      • BP: Business Partner Maintenance
      • XD01: Create Customer (Sales Area)
      • OVX5: Sales Area Configuration
      • MDG: Master Data Governance
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the cause of the error message MDG_BS_ECC_BP_UT000.

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