How To Fix MDG_BS_CUST_HARM002 - Customize CVI grouping for the BP to customer direction

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 002

• Message text: Customize CVI grouping for the BP to customer direction

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM002 - Customize CVI grouping for the BP to customer direction ?

  The SAP error message MDG_BS_CUST_HARM002 typically occurs in the context of SAP Master Data Governance (MDG) when there is an issue with the Customizing settings for the Customer-Vendor Integration (CVI) in the direction of Business Partner (BP) to Customer. This error indicates that the system requires specific configuration to properly map the Business Partner data to the Customer data.
  Cause:
  The error is generally caused by one of the following reasons:
  
  Missing Customizing Settings: The necessary configuration for the CVI grouping between Business Partner and Customer is not set up correctly in the system.
  Inconsistent Data: There may be inconsistencies in the data that prevent the system from correctly mapping the Business Partner to the Customer.
  Incorrect Grouping: The grouping settings for the Business Partner and Customer may not align with the expected configuration.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Master Data Governance > General Settings > Business Partner > Customer-Vendor Integration > Define CVI Grouping.
  Ensure that the CVI grouping for the Business Partner to Customer direction is correctly defined. You may need to create or adjust the grouping settings.
  
  
  
  Review Data Consistency:
  
  Check the data in the Business Partner and Customer master records to ensure there are no inconsistencies or missing mandatory fields.
  Use transaction BP to review the Business Partner data and transaction XD03 to check the Customer data.
  
  
  
  Adjust Grouping Settings:
  
  If necessary, create a new grouping or modify an existing one to ensure it aligns with your business requirements and the data model.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by trying to create or change a Business Partner and see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant SAP Notes for additional guidance on configuring CVI settings.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error.
  Transaction Codes: Familiarize yourself with transaction codes like BP (Business Partner), XD01/XD02/XD03 (Customer Master), and SPRO (Customizing).
  CVI Documentation: Review the official SAP documentation on Customer-Vendor Integration for best practices and detailed configuration steps.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.