How To Fix MDG_BS_CUST_HARM001 - Customize CVI role for the BP to customer direction

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 001

• Message text: Customize CVI role for the BP to customer direction

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM001 - Customize CVI role for the BP to customer direction ?

  The SAP error message MDG_BS_CUST_HARM001 typically occurs in the context of SAP Master Data Governance (MDG) when there is an issue with the configuration of the Customer-Vendor Integration (CVI) roles for Business Partners (BP) in the direction of Business Partner to Customer.
  Cause:
  This error generally indicates that the system is unable to find the necessary configuration for the Business Partner role that is required for the Customer data model. It may arise due to:
  
  Missing Configuration: The required CVI roles for the Business Partner to Customer mapping are not configured correctly in the system.
  Role Assignment Issues: The Business Partner may not have the necessary roles assigned that are required for the customer data model.
  Inconsistent Data: There may be inconsistencies in the data that prevent the system from processing the Business Partner as a customer.
  
  Solution:
  To resolve the MDG_BS_CUST_HARM001 error, you can follow these steps:
  
  
  Check CVI Configuration:
  
  Go to the transaction code BP and check the roles assigned to the Business Partner.
  Ensure that the Business Partner has the necessary roles assigned for customer creation (e.g., FLCU00 for customer role).
  
  
  
  Maintain Role Mapping:
  
  Use transaction CVI to maintain the mapping between Business Partner roles and customer roles.
  Ensure that the mapping is correctly set up for the Business Partner to Customer direction.
  
  
  
  Review Customizing Settings:
  
  Navigate to the customizing settings for MDG and check the settings under Master Data Governance > General Settings > Configure Business Partner > Define Business Partner Roles.
  Ensure that the roles are correctly defined and that the necessary settings for the customer data model are in place.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the Business Partner data to ensure there are no inconsistencies that could be causing the error.
  Use transaction BP to check for any missing or incorrect data in the Business Partner master data.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant SAP Notes for any specific instructions or updates related to the error message.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved and that the Business Partner can be successfully processed as a customer.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  Documentation: Review the official SAP documentation for Master Data Governance and Customer-Vendor Integration for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify and resolve the issue causing the MDG_BS_CUST_HARM001 error in your SAP system.