How To Fix MDG_BS_CUST_BOLUI002 - Sales area &1 &2 &3 cannot be deleted; it already exists in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_BOLUI - MDG: messages for Cusomer UI related issues

• Message number: 002

• Message text: Sales area &1 &2 &3 cannot be deleted; it already exists in the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_BOLUI002 - Sales area &1 &2 &3 cannot be deleted; it already exists in the database ?

  The SAP error message MDG_BS_CUST_BOLUI002 indicates that there is an attempt to delete a sales area that cannot be deleted because it still exists in the database. This typically occurs in the context of Master Data Governance (MDG) for Customer data, where the sales area is linked to existing records.
  Cause:
  
  Existing Data: The sales area you are trying to delete is still being referenced by other records in the database, such as customer master data, sales documents, or other related entities.
  Data Integrity Constraints: SAP enforces data integrity rules to ensure that no orphaned records are left in the database. If the sales area is linked to any active transactions or master data, it cannot be deleted.
  Incorrect Deletion Process: The deletion process may not have been followed correctly, or the system may not have been updated to reflect the deletion.
  
  Solution:
  
  
  Check Dependencies: Before attempting to delete the sales area, check for any dependencies. You can do this by:
  
  Reviewing customer master records that reference the sales area.
  Checking sales documents (like sales orders, quotations, etc.) that may be using the sales area.
  Using transaction codes like SE16 or SE11 to query relevant database tables (e.g., KNA1, KNB1, VBAK) to find references to the sales area.
  
  
  
  Remove Dependencies: If you find that there are existing records referencing the sales area, you will need to:
  
  Update or delete those records first.
  Ensure that all related transactions are either completed or removed.
  
  
  
  Use the Correct Deletion Method: Make sure you are using the correct method to delete the sales area. This may involve using specific transaction codes or following a defined process in the MDG application.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing sales areas within the MDG framework.
  
  
  Check for Custom Logic: If your organization has custom logic or enhancements in place, ensure that these are not interfering with the deletion process.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MDGIMG for configuration, BP for business partner management, and SE16 for data browsing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.