How To Fix MDG_BS_BP_CHECK023 - Enter at least one telephone number

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_BP_CHECK - Messages for check of BP data

• Message number: 023

• Message text: Enter at least one telephone number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_BP_CHECK023 - Enter at least one telephone number ?

  The SAP error message MDG_BS_BP_CHECK023 ("Enter at least one telephone number") typically occurs in the context of Master Data Governance (MDG) for Business Partners (BP). This error indicates that the system requires at least one telephone number to be entered for the business partner being created or modified.
  Cause:
  The error is triggered when you attempt to save or validate a business partner record without providing any telephone number in the relevant fields. This is a validation rule set in the system to ensure that every business partner has at least one contact number for communication purposes.
  Solution:
  To resolve this error, you need to ensure that at least one telephone number is entered in the appropriate field(s) when creating or editing a business partner. Here are the steps to do this:
  
  
  Navigate to the Business Partner Data: Go to the transaction or application where you are creating or editing the business partner.
  
  
  Locate the Telephone Number Fields: Find the section of the form where telephone numbers are entered. This is usually under the "Address" or "Contact Information" tab.
  
  
  Enter a Telephone Number: Input a valid telephone number in the designated field. Ensure that the format is correct and adheres to any validation rules set by your organization.
  
  
  Save the Changes: After entering the telephone number, try to save the business partner record again.
  
  
  Validation: If the error persists, double-check that the telephone number field is not empty and that you have filled in all required fields.
  
  
  Related Information:
  
  
  Field Requirements: Check if there are specific formats or requirements for telephone numbers in your organization’s configuration. This may include country codes, area codes, or specific character limits.
  
  
  Custom Validation Rules: If your organization has customized the MDG system, there may be additional validation rules that require certain types of telephone numbers or formats.
  
  
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more details on business partner data requirements and validation rules.
  
  
  Support: If you continue to experience issues, consider reaching out to your SAP support team or system administrator for assistance, as they may have insights into specific configurations or customizations in your environment.
  
  
  By ensuring that you provide at least one telephone number, you should be able to resolve the MDG_BS_BP_CHECK023 error and successfully save your business partner record.