How To Fix MDC_DEFAULTS003 - Retrieving user defaults failed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_DEFAULTS - Generic User Defaults

• Message number: 003

• Message text: Retrieving user defaults failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_DEFAULTS003 - Retrieving user defaults failed ?

  The SAP error message MDC_DEFAULTS003: Retrieving user defaults failed typically indicates an issue with the retrieval of user-specific settings or defaults in the SAP system, particularly in the context of the SAP Fiori or SAP S/4HANA environments. This error can arise due to various reasons, including configuration issues, user authorizations, or system inconsistencies.
  Causes:
  
  User Authorization Issues: The user may not have the necessary authorizations to access the user defaults.
  Missing or Incomplete User Profile: The user profile may not be properly set up or may be missing required entries.
  System Configuration Issues: There may be issues with the configuration of the system or the specific application.
  Database Issues: Problems with the underlying database, such as connectivity issues or data corruption, can also lead to this error.
  Transport Issues: If recent changes were transported to the system, they may not have been properly implemented or could have introduced inconsistencies.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the required data. You can use transaction codes like SU53 to analyze authorization failures.
  
  
  
  Review User Profile:
  
  Check the user profile settings in transaction SU01 to ensure that all necessary defaults are set up correctly.
  
  
  
  System Configuration:
  
  Verify the configuration settings related to user defaults in the relevant customizing transactions. Ensure that all necessary settings are in place.
  
  
  
  Database Check:
  
  If you suspect database issues, check the database logs for any errors. You may need to involve your database administrator to resolve any underlying issues.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. You may need to re-import the transport or correct any inconsistencies.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache can resolve issues related to user defaults. You can do this by using transaction SICF to refresh the service or by using the Fiori Launchpad cache clearing options.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SU01 (User Maintenance), SU53 (Authorization Check), SICF (Maintain Services).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this error.
  Documentation: Review the official SAP documentation for user management and configuration to ensure compliance with best practices.
  
  By following these steps, you should be able to diagnose and resolve the MDC_DEFAULTS003 error in your SAP environment.