How To Fix MDC_DEFAULTS002 - Saving user defaults failed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_DEFAULTS - Generic User Defaults

• Message number: 002

• Message text: Saving user defaults failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_DEFAULTS002 - Saving user defaults failed ?

  The SAP error message MDC_DEFAULTS002: Saving user defaults failed typically occurs when there is an issue with saving user-specific settings or defaults in the SAP system. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Authorization Issues: The user may not have the necessary authorizations to save user defaults. This can happen if the user’s role does not include the required permissions.
  
  
  Technical Issues: There may be a technical issue with the SAP system, such as a temporary glitch or a problem with the database.
  
  
  User Profile Issues: The user profile may be corrupted or not properly configured, preventing the saving of defaults.
  
  
  System Configuration: There may be issues with the system configuration that affect user settings.
  
  
  Database Locking: The database table where user defaults are stored may be locked or experiencing issues.
  
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save user defaults. This can be done by checking the user’s roles and authorizations in the SAP system.
  
  
  Technical Troubleshooting:
  
  Log out and log back into the SAP system to see if the issue persists.
  Check for any system messages or logs that might indicate a technical problem.
  
  
  
  Profile Reset: If the user profile is suspected to be corrupted, consider resetting the user profile or creating a new one.
  
  
  Database Check: If you have access to the database, check for any locks or issues with the tables related to user settings. You may need to consult with your database administrator.
  
  
  Contact Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance. Provide them with the error message and any relevant details about the issue.
  
  
  Related Information:
  
  Transaction Codes: You may want to check user settings using transaction codes like SU01 (User Maintenance) or SU53 (Authorization Check).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SM21) for any related errors that occurred around the same time as the error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.