How To Fix MCAL_MESSAGES023 - Exception while reading personalization data;check personaliztn settings

SAP Error Message - Details

• Message type: E = Error

• Message class: MCAL_MESSAGES - Message Class for Marketing Calendar .

• Message number: 023

• Message text: Exception while reading personalization data;check personaliztn settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MCAL_MESSAGES023 - Exception while reading personalization data;check personaliztn settings ?

  The SAP error message MCAL_MESSAGES023 indicates that there is an exception occurring while the system is trying to read personalization data. This typically relates to issues with user-specific settings or configurations in the SAP system.
  Causes:
  
  Missing Personalization Data: The user may not have any personalization data set up, or the data may be missing or corrupted.
  Authorization Issues: The user may not have the necessary authorizations to access the personalization data.
  Technical Issues: There could be a technical issue with the SAP system, such as a problem with the database or the application server.
  Incorrect User Settings: The user settings may be incorrectly configured, leading to issues when the system tries to read them.
  System Updates or Changes: Recent updates or changes to the system may have affected how personalization data is handled.
  
  Solutions:
  
  
  Check Personalization Settings:
  
  Go to the personalization settings for the user and ensure that they are correctly configured.
  If necessary, reset the personalization settings to default and reconfigure them.
  
  
  
  Verify Authorizations:
  
  Check the user’s authorization roles to ensure they have the necessary permissions to access personalization data.
  If needed, consult with your SAP security team to adjust the roles.
  
  
  
  Check for Data Corruption:
  
  Investigate if there is any corruption in the personalization data. This may involve checking the database tables related to personalization.
  If corruption is found, it may be necessary to restore the data from a backup or recreate the personalization settings.
  
  
  
  System Logs:
  
  Review the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to familiarize yourself with transaction codes related to personalization, such as SU01 (User Maintenance) and SU53 (Authorization Check).
  User Profiles: Understanding how user profiles and personalization work in SAP can help in troubleshooting these types of issues.
  Documentation: Refer to SAP documentation for more detailed information on personalization and user settings.
  
  By following these steps, you should be able to identify and resolve the issue related to the MCAL_MESSAGES023 error message.