How To Fix MBCSEV008 - Error when sending to redirection address &

SAP Error Message - Details

• Message type: E = Error

• Message class: MBCSEV - Messages for Inbound Distribution

• Message number: 008

• Message text: Error when sending to redirection address &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MBCSEV008 - Error when sending to redirection address & ?

  The SAP error message MBCSEV008 typically indicates an issue related to the redirection of messages in the SAP system, particularly when using the SAP Business Communication Services (BCS) for sending emails or notifications. This error can occur for various reasons, including configuration issues, incorrect email addresses, or problems with the underlying communication infrastructure.
  Causes:
  
  Invalid Email Address: The redirection address specified may be incorrect or malformed.
  Configuration Issues: There may be misconfigurations in the SAP system settings related to email sending or the Business Communication Services.
  Network Issues: Problems with the network or mail server could prevent successful message delivery.
  Authorization Issues: The user or system may not have the necessary permissions to send emails to the specified address.
  Mail Server Configuration: The mail server settings in SAP may not be correctly configured, leading to failures in sending emails.
  
  Solutions:
  
  Check Email Address: Verify that the redirection email address is correct and properly formatted.
  Review Configuration: 
  
  Go to transaction code SCOT to check the settings for the SMTP node.
  Ensure that the SMTP settings are correctly configured, including the mail server address and port.
  
  
  Test Connectivity: Use transaction SOST to check the status of sent emails and see if there are any connectivity issues with the mail server.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to send emails. This may involve checking user roles and permissions.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  Consult Basis Team: If the issue persists, it may be necessary to involve the SAP Basis team to investigate server-side configurations or network issues.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: For configuring the SMTP node and email settings.
  SOST: To monitor the status of sent emails.
  SLG1: To view application logs for error details.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to MBCSEV008 or email sending problems.
  Documentation: Review SAP documentation on Business Communication Services and email configuration for best practices and troubleshooting steps.
  
  If the problem continues after following these steps, consider reaching out to SAP support for further assistance.