How To Fix /MACCRM/BASIC012 - Error during cancellation; see PPO log

SAP Error Message - Details

• Message type: E = Error

• Message class: /MACCRM/BASIC -

• Message number: 012

• Message text: Error during cancellation; see PPO log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MACCRM/BASIC012 - Error during cancellation; see PPO log ?

  The SAP error message /MACCRM/BASIC012 Error during cancellation; see PPO log typically occurs in the context of the SAP CRM (Customer Relationship Management) module, particularly when dealing with processes related to cancellations of transactions or documents. This error indicates that there was an issue during the cancellation process, and it suggests checking the PPO (Process Performance Optimization) log for more details.
  
  Cause:
  
  Data Inconsistencies: There may be inconsistencies in the data that are preventing the cancellation from being processed correctly.
  Business Logic Violations: The cancellation might violate certain business rules or logic defined in the system.
  Missing Dependencies: There could be missing or incomplete dependencies that are required for the cancellation process.
  Technical Issues: There may be underlying technical issues, such as database locks or connectivity problems, that are causing the cancellation to fail.
  
  
  Solution:
  
  
  Check the PPO Log: The first step is to check the PPO log for detailed error messages. This log will provide specific