How To Fix /MACCRM/BASIC010 - Error during accumulation of amounts; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: /MACCRM/BASIC -

• Message number: 010

• Message text: Error during accumulation of amounts; contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /MACCRM/BASIC010 - Error during accumulation of amounts; contact technical support ?

  The SAP error message /MACCRM/BASIC010 Error during accumulation of amounts; contact technical support typically indicates an issue related to the accumulation of amounts in the SAP system, particularly in the context of the SAP CRM (Customer Relationship Management) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the CRM module or related components can lead to accumulation errors.
  Database Issues: Problems with the database, such as locks, corruption, or performance issues, can prevent proper data accumulation.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to errors.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with standard processes.
  
  Solutions:
  
  Check Data Integrity: Review the data being processed for any inconsistencies or missing entries. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings in the CRM module. Ensure that all necessary settings are correctly configured.
  Database Health Check: Perform a health check on the database. Look for locks, performance issues, or corruption. You may need to work with your database administrator to resolve these issues.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact Technical Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP technical support for further assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) for checking custom code or SE37 for function modules.
  Logs and Traces: Check application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and potentially resolve the /MACCRM/BASIC010 error in your SAP system.