How To Fix M8_2743 - Reversal of ERS zero document not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 743

• Message text: Reversal of ERS zero document not possible.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2743 - Reversal of ERS zero document not possible. ?

  The SAP error message M8_2743, which states "Reversal of ERS zero document not possible," typically occurs in the context of the Evaluated Receipt Settlement (ERS) process. This error indicates that there is an attempt to reverse a document that is considered a zero document, meaning that it does not have any financial impact or is not valid for reversal.
  Cause:
  
  Zero Document: The document you are trying to reverse is classified as a zero document, which means it has no associated financial postings or is not recognized as a valid document for reversal.
  Incorrect Document Type: The document type may not support reversal, or it may not be in a state that allows for reversal.
  ERS Configuration: There may be issues with the configuration of the ERS process in your SAP system, leading to documents being incorrectly classified.
  
  Solution:
  
  Check Document Status: Verify the status of the document you are trying to reverse. Ensure that it is not a zero document and that it has valid financial postings.
  Review ERS Configuration: Check the configuration settings for ERS in your SAP system. Ensure that the settings allow for the reversal of documents as needed.
  Manual Adjustment: If the document cannot be reversed due to its nature, consider making a manual adjustment or posting a correcting entry instead of attempting to reverse the document.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling ERS documents and their reversals.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  ERS Process: Evaluated Receipt Settlement is a process in SAP that allows for automatic settlement of invoices based on goods receipts, reducing the need for manual invoice processing.
  Document Types: Familiarize yourself with the different document types in SAP and their characteristics, especially those related to ERS.
  Transaction Codes: Use relevant transaction codes (e.g., ME23N for display, ME22N for change) to review the document details and status.
  
  By following these steps, you should be able to address the error message M8_2743 effectively.