How To Fix M8_2719 - Entry missing in Customizing for differential invoicing

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 719

• Message text: Entry missing in Customizing for differential invoicing

What causes this issue?

You have not defined a differential invoicing process in Customizing for
<LS>Logistics Invoice Verification</>, or the business function for
this process is not active.

System Response

The system does not create a new document for differential invoicing.

How to fix this error?

Define the differential invoicing process as required in Customizing for
<LS>Materials Management</>, under <LS>Logistics Invoice Verification
-> Incoming Invoice -> Differential Invoicing -> Define Differential
Invoicing Process</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2719 - Entry missing in Customizing for differential invoicing ?

  The SAP error message M8_2719, which states "Entry missing in Customizing for differential invoicing," typically occurs when there is a configuration issue related to differential invoicing in the SAP system. This error is often encountered in the context of materials management and invoicing processes.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The necessary customizing settings for differential invoicing have not been maintained in the system. This could involve missing entries in the relevant tables or configuration settings.
  Incorrect Document Type: The document type used for the invoice may not be set up correctly for differential invoicing.
  Missing Condition Records: The condition records required for differential invoicing may not be maintained in the system.
  
  Solution:
  To resolve the M8_2719 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for differential invoicing.
  Ensure that the necessary entries are made in the configuration for differential invoicing. This typically involves checking the settings under:
  
  Logistics Execution ? Shipping ? Billing ? Differential Invoicing.
  
  
  Verify that the document types and other related settings are correctly configured.
  
  
  
  Maintain Condition Records:
  
  Check if the condition records for differential invoicing are maintained. You can do this by navigating to the condition maintenance transaction (e.g., VK11 or VK31) and ensuring that the necessary conditions are set up.
  
  
  
  Review Document Types:
  
  Ensure that the document type used for the invoice is correctly configured to allow differential invoicing. This can be checked in the configuration settings for billing document types.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to see if the error persists. Create a new invoice or attempt to process the same transaction that generated the error.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (for customizing), VK11/VK31 (for condition records), and VF01 (for billing document creation) during your troubleshooting process.
  Documentation: Refer to SAP documentation or help files related to differential invoicing for more detailed guidance on configuration and troubleshooting.
  SAP Community: Consider checking the SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.