How To Fix M8_2713 - The reference fields for credit memo item &1 are not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 713

• Message text: The reference fields for credit memo item &1 are not correct

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2713 - The reference fields for credit memo item &1 are not correct ?

  The SAP error message M8_2713, "The reference fields for credit memo item &1 are not correct," typically occurs in the context of processing credit memos in the SAP system. This error indicates that there is an issue with the reference fields associated with the credit memo item, which could be due to various reasons.
  Causes:
  
  Incorrect Reference Document: The credit memo may be referencing a document (like an invoice) that does not exist or has been deleted.
  Mismatch in Data: The reference fields (such as document number, item number, or other relevant fields) may not match the expected values in the system.
  Incomplete Data: Required fields for the credit memo may not be filled out correctly or completely.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes or requirements for credit memos.
  Authorization Issues: The user may not have the necessary permissions to create or modify credit memos.
  
  Solutions:
  
  Verify Reference Document: Check the reference document (e.g., invoice) to ensure it exists and is valid. Make sure that the document number and item number are correct.
  Check Data Entry: Review the data entered for the credit memo to ensure all required fields are filled out correctly and that there are no typos or incorrect entries.
  Review Configuration: Consult with your SAP configuration team to ensure that the settings for credit memos are correctly configured according to your business processes.
  User Authorization: Ensure that the user has the necessary permissions to create or modify credit memos. If not, contact your SAP security team to adjust the authorizations.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB75 (for credit memo processing) and FB60 (for invoice processing) to navigate through the processes.
  SAP Documentation: Refer to SAP Help documentation for detailed information on credit memo processing and error handling.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.