How To Fix M8_2303 - Item is relevant to retention, see message log

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 303

• Message text: Item is relevant to retention, see message log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2303 - Item is relevant to retention, see message log ?

  The SAP error message M8_2303, which states "Item is relevant to retention, see message log," typically occurs in the context of materials management and inventory management processes. This error indicates that the item you are trying to process is subject to retention requirements, which may be due to legal, regulatory, or business policy reasons.
  Cause:
  
  Retention Requirements: The item in question is flagged as relevant for retention, meaning it must be kept for a certain period or under specific conditions.
  Configuration Settings: The configuration settings in the SAP system may have been set to enforce retention policies for certain materials or transactions.
  Incomplete Data: There may be missing or incorrect data related to the retention settings for the item.
  Document Flow: The item may be part of a document flow that requires retention, such as purchase orders, invoices, or delivery documents.
  
  Solution:
  
  Check Message Log: Review the message log for more detailed information about why the item is flagged for retention. This can provide insights into what specific retention rules are being applied.
  Review Material Master Data: Check the material master data for the item to ensure that the retention settings are correctly configured. Look for fields related to retention periods and policies.
  Consult with Compliance Team: If the retention requirement is due to legal or regulatory reasons, consult with your compliance or legal team to understand the implications and necessary actions.
  Adjust Configuration: If the retention settings are too strict or not applicable, you may need to adjust the configuration in the SAP system. This typically requires access to the configuration settings and may involve working with an SAP consultant or administrator.
  Process Flow Review: Ensure that the document flow related to the item is complete and that all necessary steps have been followed. Sometimes, missing steps can trigger retention requirements.
  
  Related Information:
  
  Retention Policies: Understand the specific retention policies that apply to your organization and how they are implemented in SAP.
  SAP Documentation: Refer to SAP documentation or help resources for more information on retention management and how it is configured in your version of SAP.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify retention settings in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.