How To Fix M8_2212 - Service Procurement: Purchase order item &1 &2 is not consistent.

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 212

• Message text: Service Procurement: Purchase order item &1 &2 is not consistent.

What causes this issue?

Service Procurement is only allowed for valuated goods receipts with
account assignments, together with goods-receipt-based invoice
verification.
The Work Item ID and the Service Performer must be supplied (they must
exist in the reference document).

System Response

The GR/IR (goods receipt / invoice receipt) account maintenance cannot
be processed for purchase order item &V1& &V2&.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2212 - Service Procurement: Purchase order item &1 &2 is not consistent. ?

  The SAP error message M8_2212, which states "Service Procurement: Purchase order item &1 &2 is not consistent," typically occurs in the context of service procurement when there is an inconsistency in the purchase order item data. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  Missing or Incorrect Data: The purchase order item may have missing or incorrect data, such as service specifications, account assignment, or pricing conditions.
  Inconsistent Status: The status of the purchase order item may not align with the expected status for processing (e.g., if the item is marked as completed but still has open invoices).
  Service Master Data Issues: There may be issues with the service master data linked to the purchase order item, such as missing or incorrect service specifications.
  Contractual Issues: If the purchase order is linked to a contract, there may be inconsistencies between the contract terms and the purchase order item.
  Configuration Issues: There may be configuration issues in the system related to service procurement that lead to inconsistencies.
  
  Solutions:
  
  Check Purchase Order Item Data: Review the purchase order item for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Verify Status: Check the status of the purchase order item and ensure it is in a state that allows for the intended processing (e.g., not completed if further actions are needed).
  Review Service Master Data: Ensure that the service master data associated with the purchase order item is complete and accurate.
  Check Contractual Terms: If applicable, verify that the purchase order aligns with the terms of any associated contracts.
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to review the settings related to service procurement and ensure they are correctly configured.
  Use Transaction Codes: Utilize relevant transaction codes (e.g., ME23N for displaying purchase orders) to investigate the details of the purchase order item and identify inconsistencies.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Refer to SAP documentation on service procurement and purchase order processing for detailed guidelines and best practices.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant transaction logs.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the M8_2212 error message in SAP.