How To Fix M8_2211 - Service Procurement: Goods receipt has been cancelled for item &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 211

• Message text: Service Procurement: Goods receipt has been cancelled for item &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2211 - Service Procurement: Goods receipt has been cancelled for item &1. ?

  The SAP error message M8_2211, which states "Service Procurement: Goods receipt has been cancelled for item &1," typically occurs in the context of service procurement when there is an issue with the goods receipt (GR) process for a service item. This error indicates that the system has detected that a goods receipt for the specified item has been cancelled, which can disrupt the procurement process.
  Causes:
  
  Cancelled Goods Receipt: The most direct cause is that a goods receipt for the service item has been cancelled, which means that the system cannot process further transactions related to that item.
  Incorrect Document Flow: There may be inconsistencies in the document flow, such as a mismatch between the purchase order, service entry sheet, and goods receipt.
  Service Entry Sheet Issues: If the service entry sheet has not been properly created or has been deleted, it can lead to this error.
  User Actions: Manual cancellation of the goods receipt by a user can also trigger this error.
  
  Solutions:
  
  Check Goods Receipt Status: Verify the status of the goods receipt for the item in question. If it has been cancelled, you may need to create a new goods receipt.
  Review Document Flow: Ensure that the document flow is correct. Check the purchase order, service entry sheet, and any related documents to ensure they are properly linked and not cancelled.
  Recreate Goods Receipt: If the goods receipt was cancelled in error, you may need to recreate it. This can typically be done through the transaction code for goods receipt (e.g., MIGO).
  Consult with Users: If the cancellation was intentional, consult with the relevant users or departments to understand the reason and determine the next steps.
  Check for System Errors: Sometimes, system errors or inconsistencies can cause this issue. Running a consistency check or consulting with your SAP support team may be necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement), ME23N (Display Purchase Order), and ML81N (Service Entry Sheet).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Review user documentation or training materials related to service procurement and goods receipt processes to ensure compliance with best practices.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the M8_2211 error effectively.