How To Fix M8_2190 - Prepayment documents cannot be created for credit memos

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 190

• Message text: Prepayment documents cannot be created for credit memos

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2190 - Prepayment documents cannot be created for credit memos ?

  The SAP error message M8_2190, which states "Prepayment documents cannot be created for credit memos," typically occurs in the context of financial transactions involving credit memos and prepayments. This error indicates that the system does not allow the creation of prepayment documents for credit memos due to certain constraints or configurations.
  Cause:
  
  
  Transaction Type Restrictions: The system may be configured to prevent prepayment documents from being created for credit memos. This is often due to the nature of credit memos, which are typically used to reduce the amount owed rather than to create a prepayment.
  
  
  Configuration Settings: The settings in the financial accounting module (FI) or materials management module (MM) may not allow for the generation of prepayment documents in conjunction with credit memos.
  
  
  Document Type Issues: The document type used for the credit memo may not be set up to allow prepayment processing.
  
  
  Business Process Logic: The business process may dictate that prepayments are not applicable for credit memos, as they are generally used for refunds or adjustments rather than for advance payments.
  
  
  Solution:
  
  
  Review Configuration: Check the configuration settings in the SAP system related to credit memos and prepayments. This may involve reviewing the document types and their allowed transactions.
  
  
  Adjust Document Types: If necessary, adjust the document type settings to allow for the creation of prepayment documents in conjunction with credit memos, if this aligns with your business processes.
  
  
  Consult with Finance Team: Engage with your finance or accounting team to understand the business rationale behind the restriction. They may provide insights into whether this restriction is necessary or if it can be modified.
  
  
  Use Alternative Processes: If the creation of prepayment documents for credit memos is not feasible, consider alternative processes for handling the transactions, such as issuing a refund or adjusting the invoice directly.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this issue or provide additional guidance. If the problem persists, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  SAP Documentation: Review SAP documentation related to financial transactions, credit memos, and prepayments for a deeper understanding of the underlying processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., FB60 for vendor invoices, FB65 for credit memos) to navigate the system effectively.
  User Exits and BAdIs: If customization is needed, explore user exits or Business Add-Ins (BAdIs) that may allow for more flexible handling of credit memos and prepayments.
  
  By addressing the configuration and understanding the business processes involved, you can resolve the M8_2190 error and ensure smoother financial transactions within your SAP system.