M8862 - Document is not completely canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 862

• Message text: Document is not completely canceled

What causes this issue?

,,Cancelling the account maintenance document can cause errors during
updates.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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One possible cause of this message is that the cost center has been
lokced for a purchase order with account assignment.
Check the cost center before the cancellation (transaction KS03, view
'Control').
This message is issued in the lists (also in ALV) as an error message,
despite the IMG settings to "Warning message".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8862 - Document is not completely canceled ?

  The SAP error message M8862, which states "Document is not completely canceled," typically occurs when you attempt to cancel a material document (such as a goods movement) that has not been fully reversed or when there are still open items associated with that document. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Partial Cancellation: The document you are trying to cancel may have already been partially canceled, meaning that some items have been reversed while others remain open.
  Open Items: There may be open accounting or inventory items linked to the document that prevent it from being fully canceled.
  Dependencies: The document might be linked to other documents (e.g., purchase orders, sales orders) that are still active or have not been fully processed.
  Document Status: The document may be in a status that does not allow for cancellation, such as being locked or in a different processing state.
  
  Solutions:
  
  Check Document Status: Review the status of the document in question. Ensure that it is eligible for cancellation and that there are no dependencies preventing it.
  Complete Previous Cancellations: If the document has been partially canceled, ensure that all related items are fully reversed. You may need to perform additional cancellation transactions to clear all items.
  Review Related Documents: Check for any related documents that may be affecting the cancellation process. Ensure that all linked documents are processed or canceled as needed.
  Use Transaction Codes: Utilize transaction codes such as MBST (Cancel Material Document) to attempt the cancellation again after resolving any issues.
  Consult Logs: Check the application logs or error logs for more detailed information about why the cancellation is failing. This can provide insights into specific issues that need to be addressed.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB03 (Display Material Document), MBST (Cancel Material Document), and MB51 (Material Document List) to help you navigate and troubleshoot.
  SAP Notes: Search for SAP Notes related to error M8862 in the SAP Support Portal. There may be specific notes addressing known issues or providing additional guidance.
  Documentation: Review SAP documentation on material management and document processing to understand the implications of cancellations and the necessary steps to resolve issues.
  
  By following these steps, you should be able to identify the cause of the M8862 error and take appropriate actions to resolve it.