How To Fix M8569 - Invoice document & / & cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 569

• Message text: Invoice document & / & cannot be deleted

What causes this issue?

You attempted to delete invoice document &V1&/&V2&. This is, however,
not possible, as the document has already been posted, as can be seen
from Invoice Verification status &V3&.

System Response

You are not allowed to delete the document.

How to fix this error?

You can only remove the document from the system using the
reorganization process.
You can cancel the document.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8569 - Invoice document & / & cannot be deleted ?

  The SAP error message M8569, which states "Invoice document & / & cannot be deleted," typically occurs when you attempt to delete an invoice document that is either locked, has already been processed, or is associated with other documents or transactions that prevent its deletion.
  Causes:
  
  Document Locking: The invoice document may be locked by another user or process, preventing deletion.
  Document Status: The invoice may have already been processed (e.g., posted to accounting) or is in a status that does not allow deletion.
  Dependencies: The invoice may be linked to other documents (e.g., purchase orders, goods receipts) that need to be addressed before deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the invoice document.
  System Configuration: Certain configurations in the SAP system may restrict the deletion of invoice documents under specific conditions.
  
  Solutions:
  
  Check Document Status: Verify the status of the invoice document. If it has been posted or is in a completed status, you may need to reverse or cancel it instead of deleting.
  Unlock the Document: If the document is locked, check with other users or system administrators to unlock it.
  Review Dependencies: Investigate any linked documents or transactions. You may need to delete or reverse those documents first.
  Authorization Check: Ensure that you have the necessary permissions to delete the invoice. If not, contact your SAP administrator to obtain the required access.
  Use Transaction Codes: Use transaction codes like FB08 (to reverse a document) or MR8M (to cancel an invoice) if deletion is not possible.
  Consult SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification), FB03 (Display Document), and MRBR (Release Blocked Invoices).
  SAP Documentation: Refer to SAP Help documentation for detailed information on invoice processing and error handling.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.