How To Fix M8496 - Invoice document still contains messages

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 496

• Message text: Invoice document still contains messages

What causes this issue?

When checking the Logistics invoice document, the system discovered
errors, warning messages or information messages that have not yet been
displayed on the screen.
The system visualizes the messages that occur using a colored symbol on
the <LS>Messages</> button:
Green: The error log contains information messages
Yellow: The error log contains warning messages, but may also contain
information messages
Red: The error log contains error logs, but may also contain warning or
information messages.

How to fix this error?

For more information on the messages, see the error log.
Select <LS>Messages</>.
You can <LS>hold</> invoice documents that contain errors. If you hold
invoice documents, no update occurs in Financial Accounting and the
system takes no further action, such as creating a letter of complaint
or sending a mail to Purchasing. The document remains in the system
with the status "contains errors" and can be processed further in the
following ways:
Invoice documents that were called up from the <LS>Invoice Overview</>
and held can only be processed further in the <LS>Invoice Overview</>.
Invoice documents that were held in the application <LS>Create Invoice
</> or <LS>Park Invoice</> can be processed further by calling them
from the worklist and from the <LS>Invoice Overview</>.
You can <LS>park</> any invoices containing errors. If error messages
occur in the error log when you save the parked document and these
messages have the origin 'Post', you cannot park the invoice.
If the invoice document is correct and no error messages exist as a
result of the update, result of the update, the system can update the
document, even if there are still warning and information messages in
the error log.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8496 - Invoice document still contains messages ?

  The SAP error message M8496 ("Invoice document still contains messages") typically occurs during the invoice verification process in the Materials Management (MM) module. This error indicates that there are messages associated with the invoice document that need to be addressed before the document can be processed further.
  Cause:
  
  Messages in the Invoice Document: The invoice document may have warnings or errors that need to be resolved. These messages can be related to pricing discrepancies, missing information, or other validation issues.
  Incomplete Data: The invoice may lack necessary data or have inconsistencies that trigger messages.
  Custom Validation Rules: If your organization has implemented custom validation rules or enhancements, these may also generate messages that need to be resolved.
  
  Solution:
  
  
  Check the Messages: 
  
  Go to the invoice document in the SAP system and check the messages associated with it. You can do this by navigating to the invoice document and looking for a message log or error log.
  Use transaction code MIRO (Invoice Verification) to view the invoice and check for any messages displayed in the status bar or message log.
  
  
  
  Resolve the Issues:
  
  Address the specific issues indicated by the messages. This may involve correcting pricing, ensuring that all required fields are filled out, or reconciling discrepancies between the invoice and the purchase order.
  If the messages are warnings, determine if they can be ignored or if they require action.
  
  
  
  Reprocess the Invoice:
  
  After resolving the issues, attempt to reprocess the invoice. This may involve saving the document again or re-running the invoice verification process.
  
  
  
  Consult Documentation or Support:
  
  If you are unable to resolve the messages, consult SAP documentation or reach out to your SAP support team for assistance. They may have specific insights based on your organization's configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification), MIGO (Goods Movement), and ME23N (Display Purchase Order) to navigate through the invoice and related documents.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and edit invoice documents, as restrictions may prevent you from resolving issues.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the M8496 error message in SAP.