How To Fix M8472 - Qty entered greater than qty that could be credited

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 472

• Message text: Qty entered greater than qty that could be credited

What causes this issue?

You entered a credit memo and selected the field <LS>Subsequent
debit/credit</>. The case is question is a subsquent credit. In this
case the quantity of the subsequent credit is not allowed to be more
than the quantity already credited.

How to fix this error?

If no credit memo has as yet been posted, the credit memo you are
entering cannot be entered as a subsequent credit.
If a credit memo has been entered, you can post the subsequent credit:
to do so, correct your entry in the <LS>Quantity</> field.
Copied from 074; adjusted for returns

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8472 - Qty entered greater than qty that could be credited ?

  The SAP error message M8472 ("Qty entered greater than qty that could be credited") typically occurs in the context of inventory management or material movements, particularly when dealing with credit memos, returns, or stock adjustments. This error indicates that the quantity you are trying to credit exceeds the quantity available for crediting in the system.
  
  Cause:
  
  Quantity Mismatch: The quantity you are attempting to credit is greater than the quantity that is available in the system for that specific material or batch.
  Stock Levels: The stock levels may have changed due to other transactions, such as sales, transfers, or adjustments, leading to a discrepancy.
  Return Process: If you are processing a return, the original quantity sold may not match the quantity being returned.
  Batch Management: If batch management is enabled, the specific batch may not have enough stock available for the credit.
  Document Status: The document you are working with may be in a status that