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How To Fix M8390 - Parked invoice document & has been deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M8 - Invoice Verification/Valuation

  • Message number: 390

  • Message text: Parked invoice document & has been deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M8390 - Parked invoice document & has been deleted ?

    The SAP error message M8390, which states "Parked invoice document & has been deleted," typically occurs when you attempt to process or reference a parked invoice that has been deleted from the system. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Deletion of Parked Document: The parked invoice document you are trying to access has been deleted. This could happen due to manual deletion by a user or as part of a cleanup process.
    2. Data Consistency Issues: There may be inconsistencies in the database or issues with the document status that lead to this error.
    3. User Authorization: The user may not have the necessary permissions to view or process the parked document.

    Solution:

    1. Check Document Status: Verify if the parked invoice document still exists in the system. You can do this by using transaction codes like FBV0 (Parked Document) or FB03 (Display Document) to see if the document is available.
    2. Review Deletion Logs: If the document has been deleted, check the deletion logs or audit trails to understand who deleted it and why. This can help in preventing future occurrences.
    3. Recreate the Document: If the document is essential for processing, you may need to recreate the parked invoice based on the original data.
    4. User Authorization: Ensure that the user attempting to access the document has the appropriate authorizations. You may need to consult with your SAP security team to verify this.
    5. Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and notes that can resolve known issues.
    6. System Check: If the issue persists, it may be necessary to perform a system check or consult with your SAP Basis team to ensure that there are no underlying system issues affecting document processing.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBV0, FB03, and FBV2 for managing parked documents.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on parked documents and their management.
    • User Training: Ensure that users are trained on the proper handling of parked invoices to minimize the risk of accidental deletions.

    If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP directly for further assistance.

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