How To Fix M8384 - Invoice & & will be displayed in a new session

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 384

• Message text: Invoice & & will be displayed in a new session

What causes this issue?

During workflow processing, you can use this session to analyze the
price blocks for the invoice.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the generic object services to enter notes containing useful
information for further processing of the invoice. Choose System ->
Links -> Create note.
In particular, you should enter notes if the invoice contains price
blocks that you were unable to clarify.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8384 - Invoice & & will be displayed in a new session ?

  The SAP error message M8384 typically indicates that there is an issue related to the invoice processing in the Materials Management (MM) module. The message suggests that the invoice cannot be processed in the current session and will be displayed in a new session instead. This can occur for several reasons, including:
  Causes:
  
  Session Limitations: The system may have limitations on the number of sessions that can be opened or the current session may not support the processing of the invoice.
  Locking Issues: The invoice document might be locked by another user or process, preventing it from being processed in the current session.
  Configuration Issues: There may be configuration settings in the SAP system that are causing the invoice to be handled in a specific way.
  User Authorizations: The user may not have the necessary authorizations to process the invoice in the current session.
  
  Solutions:
  
  Open a New Session: As the message suggests, try opening a new session in SAP and see if the invoice can be processed there.
  Check for Locks: Use transaction code SM12 to check for any locks on the invoice document. If you find any locks that are not needed, you can release them (if you have the necessary authorizations).
  Review User Authorizations: Ensure that the user has the appropriate authorizations to process invoices. This may require coordination with your SAP security team.
  Configuration Review: If the issue persists, it may be necessary to review the configuration settings related to invoice processing in the MM module. This may involve consulting with your SAP functional team.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification), MIR4 (Display Invoice), and SM12 (Display and Delete Locks).
  SAP Notes: Search for SAP Notes related to error message M8384 in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation for invoice processing in the MM module to understand the expected behavior and any configuration settings that may impact processing.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.