How To Fix M8352 - Document already cleared

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 352

• Message text: Document already cleared

What causes this issue?

The supplier item in the document is already cleared in the payables
account for the supplier. Therefore the document cannot be cancelled.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8352 - Document already cleared ?

  The SAP error message M8352 "Document already cleared" typically occurs in the context of financial transactions, particularly when dealing with clearing documents in accounts payable or accounts receivable. This error indicates that the document you are trying to process has already been cleared in the system, meaning that it has been settled against another document, and therefore cannot be processed again.
  Cause:
  
  Duplicate Processing: The most common cause is an attempt to clear or post a document that has already been cleared.
  Incorrect Document Reference: You may be referencing the wrong document number or trying to clear a document that is not eligible for clearing.
  System Configuration: There may be specific configurations or settings in the SAP system that prevent the document from being processed again.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. You can do this by using transaction codes like FB03 (Display Document) to see if the document is indeed cleared.
  Review Clearing History: Look at the clearing history to understand how and when the document was cleared. This can help identify if there was an error in processing.
  Use Correct Document: Ensure that you are using the correct document number and that it is eligible for the action you are trying to perform.
  Consult with Finance Team: If you are unsure about the document's status or the clearing process, consult with your finance or accounting team for clarification.
  System Configuration Check: If you suspect a configuration issue, work with your SAP Basis or technical team to review the settings related to document clearing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL5N (Customer Line Item Display) to investigate document statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  User Authorization: Ensure that you have the necessary authorizations to perform the actions you are attempting. Lack of proper authorization can sometimes lead to misleading error messages.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team or consult SAP documentation for further troubleshooting.