How To Fix M8244 - Document & cannot be cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 244

• Message text: Document & cannot be cancelled

What causes this issue?

Document &V1& was posted with document type &V2&. Reversal document
type &V3& has been set for this document type. External number
assignment has been defined for this document type. This is not
allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Your system administrator must change the document type settings in
Customizing. The change depends on whether you are using conventional
Invoice Verification or Logistics Invoice Verification.
<ZH>Conventional Invoice Verification</>
In Conventional Invoice Verification, the reversal document type is
determined from the document type of the original document. You must
either set a different reversal document type for document type &V2&,
or change the number assignment for document type &V3&.
<ZH>Logistics Invoice Verification</>
In Logistics Invoice Verification, the reversal document type for
transaction MR8M is set in Customizing under "Document types, Invoice
Verification". You must either set a different document type for
transaction <LS>MR8M</> or change the number assignment for document
type &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8244 - Document & cannot be cancelled ?

  The SAP error message M8244, which states "Document & cannot be cancelled," typically occurs when you attempt to cancel a material document that is not eligible for cancellation. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Document Status: The document you are trying to cancel may be in a status that does not allow for cancellation. For example, if the document has already been processed in a way that makes it final (e.g., it has been settled or linked to a financial transaction), it cannot be cancelled.
  
  
  Posting Period: The posting period for the document may be closed. If the document belongs to a closed period, SAP will not allow you to cancel it.
  
  
  Dependencies: The document may have dependencies or links to other documents (e.g., invoices, deliveries) that prevent it from being cancelled.
  
  
  Authorization Issues: You may not have the necessary authorizations to cancel the document.
  
  
  Document Type Restrictions: Certain document types may have restrictions on cancellation based on business rules or configurations.
  
  
  Solutions:
  
  
  Check Document Status: Review the status of the document to ensure it is eligible for cancellation. If it has been processed further, you may need to reverse those transactions first.
  
  
  Open Posting Period: Ensure that the posting period for the document is open. If it is closed, you may need to open the period or use a different method to reverse the transaction.
  
  
  Review Dependencies: Check if there are any linked documents that need to be addressed before you can cancel the document. You may need to reverse or delete those linked documents first.
  
  
  Authorization Check: Verify that you have the necessary permissions to perform the cancellation. If not, contact your SAP administrator to obtain the required authorizations.
  
  
  Consult Documentation: Refer to your organization's SAP documentation or consult with your SAP support team for specific business rules related to document cancellation.
  
  
  Use Alternative Methods: If cancellation is not possible, consider using alternative methods such as creating a reversal document or adjusting entries to correct the situation.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MBST (Cancel Material Document) and MB02 (Change Material Document) to manage material documents effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Manuals: Review user manuals or training materials specific to your organization’s SAP implementation for additional guidance on handling material documents.
  
  If the issue persists after checking these factors, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.