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Message type: E = Error
Message class: M7 - Inventory Management and Physical Inventory
Message number: 872
Message text: Delivery & does not exist
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M7872
- Delivery & does not exist ?The SAP error message M7872, which states "Delivery & does not exist," typically occurs in the context of logistics and inventory management when a user attempts to access or process a delivery document that the system cannot find. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
Causes:
- Incorrect Delivery Number: The delivery number entered may be incorrect or mistyped.
- Delivery Document Deleted: The delivery document may have been deleted or archived, making it unavailable for processing.
- Authorization Issues: The user may not have the necessary authorizations to view or process the delivery document.
- Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, especially in a distributed environment.
- Document Status: The delivery may be in a status that prevents it from being accessed (e.g., completed, canceled).
Solutions:
- Verify Delivery Number: Double-check the delivery number for accuracy. Ensure that it is entered correctly without any typographical errors.
- Check Document Status: Use transaction codes like VL03N (Display Outbound Delivery) to check if the delivery exists and its current status.
- Review Authorizations: Ensure that the user has the necessary permissions to access the delivery document. This may involve checking user roles and authorizations in the SAP system.
- Consult with IT Support: If the delivery document has been deleted or archived, consult with your IT or SAP support team to determine if it can be restored or if there are any data integrity issues.
- Check for Data Synchronization: If your organization uses multiple systems or modules, ensure that data synchronization is functioning correctly. This may involve checking interfaces or middleware.
- Use Alternative Transactions: If the delivery is not found in the expected transaction, try using other related transactions to locate the document or gather more information.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.
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