How To Fix M7820 - Count date must match inventory data & or not fix book balance


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M7 - Inventory Management and Physical Inventory

  • Message number: 820

  • Message text: Count date must match inventory data & or not fix book balance

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  • What causes this issue?

    The inventory count date you entered is different than the planned
    inventory count date.

    System Response

    The system does not allow you to enter a different count date, so that
    the function 'Fix Book Inventory Balance' can work properly if you have
    activated 'Post Back to Previous Period' in Customizing.

    How to fix this error?

    You must adjust the count date to the planned count date. Alternatively,
    you can reset the 'Fix Book Inventory Balance' indicator in the
    inventory document header.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M7820 - Count date must match inventory data & or not fix book balance ?

    The SAP error message M7820, which states "Count date must match inventory data & or not fix book balance," typically occurs during the physical inventory process in SAP. This error indicates that there is a mismatch between the count date of the physical inventory and the inventory data in the system, or that the book balance is not fixed.

    Causes:

    1. Count Date Mismatch: The count date specified in the physical inventory document does not match the date of the inventory data in the system.
    2. Unfixed Book Balance: The book balance for the material in question has not been fixed, meaning that changes can still be made to the inventory data, which can lead to inconsistencies.
    3. Inventory Document Issues: There may be issues with the physical inventory document itself, such as it being in an incorrect status or not being properly created.

    Solutions:

    1. Check Count Date: Ensure that the count date in the physical inventory document matches the date of the inventory data. If necessary, adjust the count date to align with the inventory data.
    2. Fix Book Balance: If the book balance is not fixed, you may need to perform the necessary steps to fix it. This typically involves completing any outstanding inventory transactions or adjustments.
    3. Review Inventory Document: Check the status of the physical inventory document. Ensure that it is in the correct status for processing and that all necessary steps have been completed.
    4. Recreate Inventory Document: If the document is corrupted or incorrectly set up, consider deleting and recreating the physical inventory document with the correct parameters.
    5. Consult SAP Notes: Look for any relevant SAP Notes or documentation that may provide additional guidance or fixes related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MI01 (Create Physical Inventory Document), MI04 (Enter Inventory Count), and MI07 (Clear Inventory Differences).
    • Physical Inventory Process: Understand the overall physical inventory process in SAP, including how to create, count, and post inventory differences.
    • User Authorizations: Ensure that you have the necessary authorizations to perform actions related to physical inventory, as lack of permissions can also lead to errors.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.

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