How To Fix M7438 - Enter a quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 438

• Message text: Enter a quantity

What causes this issue?

When you enter a goods receipt for the purchase order of a value-only
article, you must enter a quantity in order to determine the delivered
value. You cannot enter a sales value without a quantity in this case.

System Response

If you have defined this message as a warning in Customizing, you can
post the document, but neither the quantity nor the value is updated.

How to fix this error?

Enter an entry quantity.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M7438 - Enter a quantity ?

  The SAP error message M7438 "Enter a quantity" typically occurs in the context of inventory management or material movements when a user attempts to perform an action that requires a quantity to be specified, but none has been provided. This can happen in various transactions, such as goods receipts, goods issues, or stock transfers.
  Cause:
  
  Missing Quantity: The most straightforward cause is that the user has not entered a quantity in the relevant field.
  Incorrect Transaction Type: The transaction being performed may require a quantity to be specified, but the user is trying to execute it without providing one.
  Field Configuration: The field for entering quantity may be set as mandatory in the configuration, and if it is left blank, the system will throw this error.
  User Input Error: The user may have overlooked the quantity field or mistakenly navigated away from it without entering a value.
  
  Solution:
  
  Enter Quantity: The immediate solution is to go back to the transaction screen and ensure that a valid quantity is entered in the appropriate field.
  Check Transaction Type: Verify that the transaction you are trying to execute is appropriate for the action you are performing and that it requires a quantity.
  Review Field Settings: If you have access to configuration settings, check if the quantity field is set as mandatory and ensure that it is functioning as intended.
  User Training: If this error occurs frequently, consider providing additional training to users on how to properly fill out the required fields in the transactions they are performing.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to inventory management, such as MIGO (Goods Movement), MB1A (Goods Issue), MB1B (Transfer Posting), etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  User Documentation: Refer to the user manuals or help documentation for the specific transaction you are using to understand the required fields and their significance.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who can provide more tailored assistance based on your specific SAP environment and configuration.