How To Fix M7428 - Transaction was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 428

• Message text: Transaction was canceled

What causes this issue?

The transaction was canceled. No posting was made.
You chose 'Post' and have then canceled the subsequent dialog window for
maintenance/corrections to serial numbers by choosing 'Cancel'. To avoid
inconsistencies between the stock information for the serial number and
the material stocks, the transaction was canceled and no posting was
made.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

To post the goods movement, enter the data again and enter or correct
the serial numbers before you post the document.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M7428 - Transaction was canceled ?

  The SAP error message M7428, which states "Transaction was canceled," typically occurs in the context of inventory management or material movements. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  User Cancellation: The user may have manually canceled the transaction during processing.
  System Timeout: The transaction may have timed out due to inactivity or long processing times.
  Data Validation Errors: There may be issues with the data being processed, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary permissions to complete the transaction.
  Configuration Issues: There may be configuration settings in the system that prevent the transaction from being completed.
  Locking Issues: Another user or process may have locked the data being accessed, causing the transaction to be canceled.
  
  Solutions:
  
  Check User Actions: Ensure that the user did not inadvertently cancel the transaction. If so, re-attempt the transaction.
  Review System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  Increase Timeout Settings: If the transaction is timing out, consider increasing the timeout settings in the system.
  Validate Data: Ensure that all required fields are filled out correctly and that the data being processed is valid.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the transaction. This can be done through transaction SU53 or by consulting with a security administrator.
  Review Configuration: Consult with your SAP Basis or configuration team to ensure that the system settings are correct and that there are no issues with the configuration.
  Check for Locks: Use transaction SM12 to check for any locks on the data being processed. If locks are found, determine if they can be released or if the other user/process can complete their transaction.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts) that may be related to the error.
  SAP Notes: Search for SAP Notes related to error M7428 in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation for the specific module you are working with (e.g., MM - Material Management) for additional troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.