How To Fix M7392 - If the reversal documents are hidden, the results may be incorrect


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M7 - Inventory Management and Physical Inventory

  • Message number: 392

  • Message text: If the reversal documents are hidden, the results may be incorrect

  • Show details Hide details
  • What causes this issue?

    On the initial screen, you have set the <DS:DE.NOSTO>No reverse
    movements</> indicator.
    If reversal documents and the corresponding original documents exist in
    the period concerned, the system calculates the stocks and values
    correctly for the start and end date. However, if the original
    documents have already been archived, or were posted outside the period
    in question, the system calculates the stocks and values incorrectly
    for the start and end date.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You should only set this indicator after you have ensured that all
    documents exist in the period in question.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M7392 - If the reversal documents are hidden, the results may be incorrect ?

    The SAP error message M7392, "If the reversal documents are hidden, the results may be incorrect," typically occurs in the context of inventory management and material document processing. This message indicates that the system has detected that reversal documents (which are used to reverse previous inventory transactions) are not visible or accessible in the current context, which could lead to inaccurate inventory results or reporting.

    Cause:

    1. Hidden Reversal Documents: The reversal documents related to a material movement may be hidden due to specific settings or filters in the system. This can happen if the user has applied filters that exclude reversal documents from the display.
    2. Authorization Issues: The user may not have the necessary authorizations to view reversal documents.
    3. Document Status: The reversal documents may be in a status that prevents them from being displayed or processed.
    4. Configuration Settings: Certain configuration settings in the SAP system may lead to the hiding of reversal documents.

    Solution:

    1. Check Filters: Review any filters applied in the transaction or report you are using. Ensure that the filters do not exclude reversal documents.
    2. Authorization Check: Verify that the user has the necessary authorizations to view and process reversal documents. This may require coordination with your SAP security team.
    3. Display Settings: In some transactions, there may be options to display or hide certain document types. Ensure that the settings allow for the display of reversal documents.
    4. Transaction Codes: Use transaction codes like MB03 (Display Material Document) or MB51 (Material Document List) to check for the existence of reversal documents. You can also use MB1A, MB1B, or MB1C for posting and checking material movements.
    5. Consult Documentation: Review SAP documentation or help resources for specific guidance on handling material documents and reversals.
    6. System Configuration: If the issue persists, consult with your SAP Basis or configuration team to check if there are any system settings that need to be adjusted.

    Related Information:

    • Material Document: A record of a material movement in SAP, which can include goods receipts, goods issues, and reversals.
    • Reversal Document: A document that negates a previous material document, effectively reversing the inventory impact of that document.
    • Transaction Codes: Familiarize yourself with relevant transaction codes for inventory management, such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    If the problem continues after following these steps, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.

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