How To Fix M3867 - Enter the control key for QM in procurement

SAP Error Message - Details

• Message type: E = Error

• Message class: M3 - Material Master

• Message number: 867

• Message text: Enter the control key for QM in procurement

What causes this issue?

You have not entered a tax key for quality management in procurement
although QM procurement is active for this material.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter the appropriate tax key.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M3867 - Enter the control key for QM in procurement ?

  The SAP error message M3867, which states "Enter the control key for QM in procurement," typically occurs when there is a missing or incorrect configuration related to Quality Management (QM) in the procurement process. This error is often encountered when trying to create or process a purchase order or a procurement document that requires quality inspection.
  Cause:
  
  Missing Control Key: The control key for Quality Management (QM) is not specified in the procurement document or the material master.
  Incorrect Configuration: The control key may not be properly configured in the system, or the relevant settings in the material master or purchasing info record may be incomplete.
  QM Settings: The Quality Management settings in the system may not be activated or properly set up for the relevant materials or vendors.
  
  Solution:
  
  
  Check Material Master:
  
  Go to the material master record (transaction code MM02).
  Check the Quality Management view and ensure that the control key is specified correctly.
  If the material is subject to quality inspection, ensure that the appropriate control key is assigned.
  
  
  
  Check Purchasing Info Record:
  
  Use transaction code ME13 to view the purchasing info record for the vendor and material.
  Ensure that the QM control key is specified in the info record.
  
  
  
  Define Control Keys:
  
  Go to the configuration settings for QM (transaction code SPRO).
  Navigate to Quality Management > Quality Inspection > Control Keys.
  Ensure that the control keys are defined correctly and that they are assigned to the relevant procurement processes.
  
  
  
  Assign Control Key in Purchase Order:
  
  When creating or editing a purchase order (transaction code ME21N or ME22N), ensure that the control key for QM is entered in the relevant field.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify QM-related settings.
  
  
  
  Related Information:
  
  Control Keys: Control keys in SAP QM define how quality inspections are to be carried out. They determine whether a material is subject to inspection, the type of inspection, and the procedures to follow.
  QM Integration: Quality Management is integrated with various modules in SAP, including Materials Management (MM), Production Planning (PP), and Sales and Distribution (SD). Proper configuration is essential for seamless operations.
  Documentation: Refer to SAP Help documentation for detailed information on configuring QM and understanding control keys.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant specializing in QM and MM for further assistance.