How To Fix M3868 - The control key you have entered does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: M3 - Material Master

• Message number: 868

• Message text: The control key you have entered does not exist

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M3868 - The control key you have entered does not exist ?

  The SAP error message M3868, which states "The control key you have entered does not exist," typically occurs when you are trying to use a control key in a transaction or process that is not recognized by the system. Control keys in SAP are used to define the type of operation that can be performed on a material, such as production, maintenance, or other activities.
  Causes:
  
  Incorrect Control Key: The control key you entered may be misspelled or does not exist in the system.
  Missing Configuration: The control key may not have been configured in the system, or it may have been deleted or deactivated.
  Authorization Issues: You may not have the necessary authorizations to access or use the control key.
  Incorrect Transaction: The control key may not be applicable for the transaction you are trying to perform.
  
  Solutions:
  
  Check Control Key: Verify that the control key you are entering is correct. Ensure there are no typos or incorrect characters.
  Configuration Check: 
  
  Go to the configuration settings in SAP (usually in the SPRO transaction) and check if the control key exists.
  Navigate to Production -> Shop Floor Control -> Master Data -> Control Keys to see if the control key is defined.
  
  
  Create or Modify Control Key: If the control key does not exist, you may need to create it or modify an existing one. This typically requires access to the configuration settings.
  Authorization Check: Ensure that you have the necessary authorizations to use the control key. You may need to contact your SAP security administrator for assistance.
  Consult Documentation: Refer to SAP documentation or help files for more information on control keys and their usage in your specific context.
  
  Related Information:
  
  Control Key Usage: Control keys are used in various modules such as Production Planning (PP), Plant Maintenance (PM), and others. Understanding the context in which you are using the control key can help in troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you in checking or configuring control keys, such as:
  
  SPRO: Customizing settings
  OMH1: Control key configuration
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to control keys and error M3868.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.