How To Fix M3312 - You are working with an incorrectly maintained user master record

SAP Error Message - Details

• Message type: E = Error

• Message class: M3 - Material Master

• Message number: 312

• Message text: You are working with an incorrectly maintained user master record

How to fix this error?

INCLUDE NA_SYSTVERW1

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M3312 - You are working with an incorrectly maintained user master record ?

  The SAP error message M3312, which states "You are working with an incorrectly maintained user master record," typically indicates that there is an issue with the user master data associated with the user trying to perform a transaction. This can occur in various modules, particularly in materials management (MM) or inventory management (IM).
  Causes:
  
  
  User Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting. This could be due to missing roles or profiles in the user master record.
  
  
  Incorrect User Data: The user master record may have incorrect or incomplete information, such as missing parameters or settings that are required for the transaction.
  
  
  User Status: The user may be locked or inactive, which can prevent them from executing certain transactions.
  
  
  Profile Assignment: The user may not have the correct profiles assigned that are necessary for the transaction they are trying to execute.
  
  
  Transaction-Specific Settings: Certain transactions may require specific settings in the user master record that are not configured correctly.
  
  
  Solutions:
  
  
  Check User Authorizations:
  
  Use transaction code SU01 to display the user master record.
  Verify that the user has the necessary roles and authorizations assigned to perform the required actions.
  
  
  
  Review User Data:
  
  Ensure that all required fields in the user master record are filled out correctly.
  Check for any inconsistencies or missing information.
  
  
  
  User Status:
  
  Confirm that the user is not locked or inactive. If the user is locked, you can unlock them using transaction SU01.
  
  
  
  Profile Assignment:
  
  Ensure that the user has the correct profiles assigned. You can check this in the user master record under the "Profiles" tab.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user master records, consult with your SAP security team or administrator to resolve the issue.
  
  
  
  Transaction-Specific Settings:
  
  If the error is related to a specific transaction, check if there are any specific settings or configurations required for that transaction.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU02: Profile Maintenance
  SU03: Authorization Maintenance
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for M3312 in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation related to user management and authorization concepts to better understand how user master records are maintained.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the M3312 error message in SAP.