How To Fix M2768 - LIS inbound interface was not generated (user entry)!

SAP Error Message - Details

• Message type: E = Error

• Message class: M2 - LIS: Generating and updating info structures

• Message number: 768

• Message text: LIS inbound interface was not generated (user entry)!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message M2768 - LIS inbound interface was not generated (user entry)! ?

  The SAP error message M2768, which states "LIS inbound interface was not generated (user entry)," typically occurs in the context of Logistics Information System (LIS) when there is an issue with the data being processed for inbound logistics. This error can arise due to various reasons, including missing or incorrect data entries, configuration issues, or problems with the data transfer process.
  Causes:
  
  Missing Data: Required fields in the inbound delivery or related documents may not be filled out correctly.
  Incorrect Configuration: The LIS settings may not be properly configured for the specific data being processed.
  User Entry Issues: The error may occur if the user has entered data that does not meet the system's validation criteria.
  Data Transfer Problems: Issues with the data transfer process from the source system to the SAP system can also lead to this error.
  
  Solutions:
  
  Check Data Entries: Review the inbound delivery or related documents for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings for the LIS. Ensure that the relevant data sources and interfaces are correctly set up.
  User Training: If the error is due to user entry issues, consider providing additional training or documentation to users to help them understand the data entry requirements.
  Debugging: If the issue persists, you may need to debug the process to identify the exact point of failure. This may involve checking the logs or using transaction codes like SLG1 (Application Log) to find more details about the error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the steps you have taken to troubleshoot.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  LBWE: For setting up and managing LIS.
  LB01: For monitoring the data transfer process.
  SLG1: For checking application logs.
  
  
  Documentation: Review SAP documentation related to LIS and inbound logistics to understand the expected data flow and requirements.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or Business Add-Ins (BAdIs) that may affect the inbound processing.
  
  By following these steps, you should be able to identify and resolve the cause of the M2768 error in your SAP system.