How To Fix M2767 - The LIS Basis IDoc 'LIS_EXTR' is not used in IDoc &!

SAP Error Message - Details

• Message type: E = Error

• Message class: M2 - LIS: Generating and updating info structures

• Message number: 767

• Message text: The LIS Basis IDoc 'LIS_EXTR' is not used in IDoc &!

What causes this issue?

You wish to create an LIS inbound interface for your IDoc &V1&, but
this IDoc does not include the LIS basis IDoc 'LIS_EXTR'.

System Response

You therefore cannot create the LIS inbound interface for IDoc &V1&.
Processing was terminated.

How to fix this error?

RESET N1
Create a new extension for the LIS basis IDoc for external data
(LIS_EXTR).
Your IDoc will now contain the LIS basis fields.
The segment that you have already created can now be incorporated as an
enhancement of the LIS basis segment "E1LISBA"
Create the LIS inbound interface for the new IDoc type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M2767 - The LIS Basis IDoc 'LIS_EXTR' is not used in IDoc &! ?

  The SAP error message M2767 indicates that the LIS (Logistics Information System) Basis IDoc 'LIS_EXTR' is not being used in the specified IDoc. This error typically arises in the context of data extraction processes, particularly when dealing with IDocs related to LIS.
  Cause:
  
  Incorrect Configuration: The IDoc type 'LIS_EXTR' may not be properly configured in the system. This could be due to missing settings in the IDoc processing or incorrect assignment of the IDoc type to the relevant data extraction process.
  Missing Data: The IDoc might not have the necessary data or segments that are expected for processing.
  Version Mismatch: There could be a mismatch between the version of the IDoc being used and the expected version in the system.
  Transport Issues: If the IDoc configuration was recently transported from another system, there may be inconsistencies or missing components.
  
  Solution:
  
  
  Check IDoc Configuration: 
  
  Go to transaction WE30 to check the IDoc type 'LIS_EXTR' and ensure it is correctly defined.
  Verify that the segments and fields are correctly set up and that they match the expected structure.
  
  
  
  Review IDoc Processing Settings:
  
  Use transaction WE20 to check the partner profile settings for the relevant logical system. Ensure that the IDoc type 'LIS_EXTR' is included in the processing settings.
  
  
  
  Data Validation:
  
  Ensure that the data being sent in the IDoc is complete and adheres to the expected format. You can use transaction WE19 to simulate the IDoc and check for any missing segments or data.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest support packages and notes, as there may be fixes related to IDoc processing.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the IDoc processing to identify where the failure occurs. This may require assistance from a developer or SAP Basis consultant.
  
  
  
  Related Information:
  
  IDoc Types: Understanding the structure and purpose of IDocs in SAP is crucial. IDocs are used for data interchange between SAP systems and external systems.
  LIS: The Logistics Information System is a tool in SAP for reporting and analysis of logistics data. It is important to ensure that the data extraction processes are correctly set up to avoid issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE30 (IDoc Types), WE20 (Partner Profiles), and WE19 (IDoc Test Tool) for troubleshooting.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or consult with an SAP expert who can provide more tailored assistance based on your specific system configuration and requirements.