How To Fix M2697 - Basic communication structure cannot be transported

SAP Error Message - Details

• Message type: E = Error

• Message class: M2 - LIS: Generating and updating info structures

• Message number: 697

• Message text: Basic communication structure cannot be transported

What causes this issue?

The event &V1& is created with reference to communication structure
&V2&; this communication structure cannot be transported, however.
If the event is created and transported in a development class that can
be transported, it cannot be generated in the target system because of
the missing communication structure there.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the event locally as well or change the development class of the
communication structure into one that can be transported.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M2697 - Basic communication structure cannot be transported ?

  The SAP error message M2697, which states "Basic communication structure cannot be transported," typically occurs when there is an issue with the transport of certain objects related to the communication structure in the SAP system. This error is often encountered in the context of transport requests, particularly when dealing with the transport of customizing settings or data.
  Cause:
  
  Missing Transport Layer: The communication structure may not be assigned to a transport layer, which is necessary for it to be included in a transport request.
  Incorrect Configuration: There may be inconsistencies or misconfigurations in the communication structure that prevent it from being transported.
  Transport Request Issues: The transport request itself may be incomplete or not properly configured to include the necessary objects.
  Authorization Issues: The user attempting to perform the transport may not have the necessary authorizations to transport the communication structure.
  
  Solution:
  
  
  Check Transport Layer:
  
  Ensure that the communication structure is assigned to a valid transport layer. You can check this in the relevant customizing transaction (e.g., SE80 or SE11).
  
  
  
  Review Configuration:
  
  Verify the configuration of the communication structure. Make sure that all necessary components are correctly defined and that there are no inconsistencies.
  
  
  
  Create a New Transport Request:
  
  If the current transport request is problematic, consider creating a new transport request and including the communication structure in it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the transport. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may provide specific guidance based on the version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE09 (Transport Organizer), SE10 (Transport Organizer for Workbench Requests), and SE11 (Data Dictionary) to manage transport requests and check object definitions.
  Documentation: Review SAP documentation related to transport management and communication structures for more detailed guidance.
  Testing: After making changes, always test the transport in a development or quality assurance environment before moving to production.
  
  By following these steps, you should be able to diagnose and resolve the M2697 error in your SAP system.