How To Fix LTRM_EGO004 - Action has failed due to locking problem; try again

SAP Error Message - Details

• Message type: E = Error

• Message class: LTRM_EGO - Messages for ltrm_egos

• Message number: 004

• Message text: Action has failed due to locking problem; try again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LTRM_EGO004 - Action has failed due to locking problem; try again ?

  The SAP error message LTRM_EGO004 indicates that an action has failed due to a locking problem. This typically occurs in scenarios where multiple users or processes are trying to access or modify the same data simultaneously, leading to a conflict.
  Cause:
  
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If one user or process has locked a particular object (like a record or a transaction), other users or processes trying to access that object will encounter a locking error.
  Long-running Transactions: If a transaction takes too long to complete, it may hold locks longer than expected, causing other transactions to fail.
  Deadlocks: In some cases, two or more processes may be waiting for each other to release locks, leading to a deadlock situation.
  System Configuration: Certain configurations or settings in the SAP system may lead to more frequent locking issues.
  
  Solution:
  
  Retry the Action: The simplest solution is to wait a moment and then try the action again. The lock may be released by the other user or process.
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. You can identify which user or process is holding the lock and take appropriate action.
  Release Locks: If you have the necessary permissions, you can manually delete the lock entries in SM12. However, be cautious with this approach, as it may lead to data inconsistencies if the other process is still active.
  Optimize Transactions: Review and optimize long-running transactions to minimize the time locks are held.
  Increase Lock Timeout: If applicable, consider increasing the lock timeout settings in the system configuration to allow for longer wait times before a lock error is thrown.
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to investigate further. They can analyze system logs and performance metrics to identify underlying issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to diagnose issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to locking problems. You can search the SAP Support Portal for specific notes related to LTRM_EGO004.
  User Training: Ensure that users are trained on best practices for data access and transaction management to minimize locking issues.
  
  By following these steps, you should be able to address the locking problem indicated by the LTRM_EGO004 error message.