How To Fix /LTB/MC803 - Notification could not be sent. All provided user ID¦s are invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /LTB/MC -

• Message number: 803

• Message text: Notification could not be sent. All provided user ID¦s are invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /LTB/MC803 - Notification could not be sent. All provided user ID¦s are invalid ?

  The SAP error message /LTB/MC803 Notification could not be sent. All provided user ID's are invalid typically occurs in the context of the SAP Logistics Business Suite, particularly when trying to send notifications or alerts to users. This error indicates that the system could not find valid user IDs for the recipients specified in the notification process.
  Causes:
  
  Invalid User IDs: The user IDs provided in the notification are either incorrect or do not exist in the SAP system.
  User Deactivation: The users may have been deactivated or deleted from the system.
  Missing Authorizations: The users may not have the necessary authorizations to receive notifications.
  Incorrect Configuration: There may be issues with the configuration of the notification system or the communication settings.
  Email Settings: If the notifications are supposed to be sent via email, there may be issues with the email configuration in SAP.
  
  Solutions:
  
  
  Verify User IDs: Check the user IDs provided in the notification. Ensure they are correct and exist in the SAP system.
  
  Use transaction code SU01 to check user details.
  
  
  
  Check User Status: Ensure that the users are active and not locked or deleted.
  
  Again, use transaction code SU01 to verify the status of the users.
  
  
  
  Review Authorizations: Ensure that the users have the necessary authorizations to receive notifications.
  
  Check the roles and profiles assigned to the users.
  
  
  
  Configuration Check: Review the configuration settings for notifications in the SAP system.
  
  Check transaction codes related to the notification setup, such as /LTB/MC01 or /LTB/MC02, depending on your specific setup.
  
  
  
  Email Configuration: If notifications are sent via email, check the email configuration in SAP.
  
  Use transaction code SCOT to check the settings for SMTP and ensure that the email addresses are correctly configured.
  
  
  
  Testing: After making the necessary changes, test the notification process again to see if the issue is resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation related to notifications and user management.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /LTB/MC803.