How To Fix /LTB/MC802 - Notification could not be sent. Unexpected Error

SAP Error Message - Details

• Message type: E = Error

• Message class: /LTB/MC -

• Message number: 802

• Message text: Notification could not be sent. Unexpected Error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /LTB/MC802 - Notification could not be sent. Unexpected Error ?

  The SAP error message /LTB/MC802 Notification could not be sent. Unexpected Error typically indicates that there was an issue with sending a notification, which could be related to various factors such as configuration issues, system settings, or connectivity problems. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The notification system may not be properly configured. This includes settings related to the communication method (e.g., email, SMS) or the notification type.
  Authorization Problems: The user or system may lack the necessary authorizations to send notifications.
  Connectivity Issues: There may be network issues preventing the system from reaching the notification service or external systems.
  System Errors: There could be underlying system errors or bugs in the SAP application that are causing the notification process to fail.
  Missing Data: Required data for the notification (like recipient information) may be missing or incorrectly formatted.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the notification system. Ensure that all necessary parameters are correctly set up.
  Review Authorizations: Verify that the user or system has the appropriate authorizations to send notifications. This can be done through transaction codes like SU53 or PFCG.
  Network Connectivity: Test the network connection to ensure that the SAP system can communicate with any external services required for sending notifications.
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insight into what went wrong.
  Data Validation: Ensure that all required data for the notification is present and correctly formatted. This includes checking recipient addresses and any other necessary fields.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs or issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and SOST (Send Requests) to help diagnose the issue.
  Documentation: Review the official SAP documentation for the notification system you are using, as it may provide specific guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with a technical expert who can provide more in-depth assistance.