How To Fix LSOPV032 - Error (Mail editing): no mail user name set

SAP Error Message - Details

• Message type: E = Error

• Message class: LSOPV - Training Management (Copy of Message Class PV)

• Message number: 032

• Message text: Error (Mail editing): no mail user name set

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSOPV032 - Error (Mail editing): no mail user name set ?

  The SAP error message LSOPV032 indicates that there is an issue with the mail configuration in the SAP system, specifically that no mail user name has been set for the user trying to send an email. This error typically occurs when attempting to send emails from within SAP, such as through the SAP Business Workplace or other email functionalities.
  Cause:
  The primary cause of this error is that the user profile does not have a valid email address or mail user name configured. This can happen if:
  
  The user has not set up their email settings in the SAP system.
  The email configuration is incomplete or incorrect.
  The user is trying to send an email without having the necessary authorizations or settings.
  
  Solution:
  To resolve the LSOPV032 error, follow these steps:
  
  
  Check User Profile Settings:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is experiencing the issue and click on "Display."
  Navigate to the "Parameters" tab.
  Ensure that the parameter for the email address (usually S_MANDT for the client and S_USER for the user) is correctly set. The email address should be in the format of a valid email.
  
  
  
  Set Up Email Address:
  
  If the email address is not set, you can add it in the user profile.
  You may also need to check the "Address" tab to ensure that the email address is correctly entered.
  
  
  
  Check SMTP Configuration:
  
  Ensure that the SMTP settings in the SAP system are correctly configured. This can be done through transaction SCOT (SAPconnect Administration).
  Verify that the SMTP node is active and that the settings for the mail server are correct.
  
  
  
  Test Email Functionality:
  
  After making the necessary changes, test the email functionality by sending a test email from the SAP system to ensure that the error no longer occurs.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SOST: Send Requests (to check the status of sent emails)
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for more details on configuring email settings and troubleshooting email issues in SAP.
  
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  
  By ensuring that the user profile is correctly configured and that the SMTP settings are in place, you should be able to resolve the LSOPV032 error and enable email functionality in your SAP system.