How To Fix LSO_WDUI_VISIBLE021 - Enter the name of the external provider

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_WDUI_VISIBLE - Message Texts for Learning Solution Web Dynpro UI

• Message number: 021

• Message text: Enter the name of the external provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_WDUI_VISIBLE021 - Enter the name of the external provider ?

  The SAP error message LSO_WDUI_VISIBLE021 typically occurs in the context of SAP Learning Solution (LSO) when there is an issue related to the configuration of external providers in the system. This error indicates that the system is expecting the name of an external provider, but it has not been provided or is not recognized.
  Cause:
  
  Missing Configuration: The external provider may not be configured correctly in the system.
  Incorrect Input: The user may not have entered the name of the external provider in the required field.
  Authorization Issues: The user may not have the necessary authorizations to access or view the external provider settings.
  System Errors: There may be a temporary issue or bug in the system that is causing the error.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for external providers in the SAP Learning Solution.
  Ensure that the external provider is correctly defined and active.
  
  
  
  Input Validation:
  
  Make sure that you are entering the correct name of the external provider in the relevant field.
  Double-check for any typos or incorrect entries.
  
  
  
  Authorization Check:
  
  Verify that you have the necessary authorizations to access the external provider settings.
  If you do not have the required permissions, contact your system administrator to grant you access.
  
  
  
  System Restart:
  
  Sometimes, simply logging out and logging back in or restarting the relevant transaction can resolve temporary issues.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant documentation for specific guidance on configuring external providers in LSO.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Learning Solution (LSO): This is a component of SAP that helps organizations manage their training and learning processes.
  External Providers: These are typically third-party systems or services that integrate with SAP to provide additional functionality, such as content delivery or learning management.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like LP01, LP02, etc.) that may help you navigate the LSO configuration settings.
  
  By following these steps, you should be able to resolve the error message LSO_WDUI_VISIBLE021 and successfully configure or access the external provider settings in SAP LSO.