How To Fix LSO_WDUI_VISIBLE020 - Enter the key for the external course

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_WDUI_VISIBLE - Message Texts for Learning Solution Web Dynpro UI

• Message number: 020

• Message text: Enter the key for the external course

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_WDUI_VISIBLE020 - Enter the key for the external course ?

  The SAP error message LSO_WDUI_VISIBLE020 ("Enter the key for the external course") typically occurs in the context of the SAP Learning Solution (LSO) when a user is trying to access or register for an external course but has not provided the necessary key or identifier for that course.
  Cause:
  
  Missing Course Key: The most common cause of this error is that the user has not entered the required key for the external course. This key is essential for the system to identify which course the user is trying to access.
  Incorrect Course Key: The key entered may be incorrect or not recognized by the system.
  Configuration Issues: There may be issues with the configuration of the external courses in the SAP system, such as missing or incorrect data in the course master records.
  
  Solution:
  
  Enter the Course Key: Ensure that you enter the correct key for the external course in the designated field. This key is usually provided by the course provider or can be found in the course catalog.
  Verify Course Key: Double-check the course key for any typos or errors. Make sure it matches exactly with what is expected by the system.
  Check Course Availability: Ensure that the external course is available and properly configured in the SAP system. You may need to consult with your SAP administrator or the person responsible for managing the Learning Solution.
  Consult Documentation: If you are unsure about the course key or how to find it, refer to the documentation provided by the course provider or your organization's training department.
  Contact Support: If the issue persists after verifying the course key and availability, consider reaching out to your SAP support team or helpdesk for further assistance.
  
  Related Information:
  
  SAP Learning Solution (LSO): This is a module within SAP that manages training and development activities, including external courses.
  Course Master Data: Ensure that the external courses are correctly set up in the system, including all necessary details such as course keys, descriptions, and availability.
  User Training: If users frequently encounter this error, consider providing training or documentation on how to correctly enter course keys and navigate the LSO system.
  
  By following these steps, you should be able to resolve the error and successfully access the external course.