How To Fix LSO_CORRESPONDENCE723 - Blank lines are not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 723

• Message text: Blank lines are not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_CORRESPONDENCE723 - Blank lines are not allowed ?

  The SAP error message LSO_CORRESPONDENCE723: Blank lines are not allowed typically occurs in the context of SAP Learning Solution (LSO) when you are trying to create or modify correspondence (such as emails or notifications) and there are unintended blank lines in the text.
  Cause:
  The error is triggered when the system detects one or more blank lines in the correspondence text. This can happen if:
  
  You copy and paste text from another source that includes blank lines.
  You accidentally hit the Enter key multiple times while editing the text.
  There are formatting issues in the text editor used within SAP.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Edit the Correspondence Text:
  
  Go to the correspondence text editor where you encountered the error.
  Carefully review the text for any blank lines. These are typically lines that do not contain any characters or spaces.
  Remove any blank lines by placing the cursor on the line and deleting it or by backspacing until the line is removed.
  
  
  
  Check for Hidden Characters:
  
  Sometimes, there may be hidden characters or spaces that are not immediately visible. Ensure that there are no spaces or non-printable characters on the lines that appear blank.
  
  
  
  Use a Plain Text Editor:
  
  If you are copying text from another source, consider pasting it into a plain text editor (like Notepad) first to strip any formatting. Then, copy it from the plain text editor into the SAP correspondence text editor.
  
  
  
  Save and Test:
  
  After making the necessary changes, save the correspondence and try to execute the action again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: You can check SAP Notes related to LSO and correspondence for any updates or specific fixes related to this error.
  User Training: Ensure that users creating or editing correspondence are trained on the proper formatting and editing practices to avoid this issue in the future.
  System Configuration: If this error occurs frequently, it may be worth reviewing the system configuration or settings related to correspondence templates to ensure they are set up correctly.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.