How To Fix LSO_CORRESPONDENCE710 - No data available

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 710

• Message text: No data available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_CORRESPONDENCE710 - No data available ?

  The SAP error message LSO_CORRESPONDENCE710: No data available typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to access correspondence or communication related to learning events, but the system does not find any relevant data to display.
  Causes:
  
  No Correspondence Created: There may not be any correspondence records created for the specific learning event or user.
  Filters Applied: The filters set in the selection screen may be too restrictive, leading to no data being retrieved.
  Data Not Yet Processed: If the correspondence is generated based on certain events or triggers, it may not have been processed yet.
  Authorization Issues: The user may not have the necessary authorizations to view the correspondence data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the LSO configuration.
  
  Solutions:
  
  Check Correspondence Records: Verify if any correspondence has been created for the relevant learning event or user. You can do this by checking the relevant transaction codes or reports in SAP.
  Adjust Filters: Review and adjust the selection criteria or filters on the screen to ensure they are not too restrictive. Try broadening the date range or other parameters.
  Process Correspondence: If the correspondence is generated based on specific events, ensure that those events have been completed and processed correctly.
  Review Authorizations: Check the user’s authorization roles to ensure they have the necessary permissions to view correspondence data.
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis team or technical support to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP LSO, such as LP10 (for learning event management) or LSO_CORRESPONDENCE (for correspondence management).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the LSO module.
  Documentation: Review SAP documentation or help files related to the Learning Solution for more detailed information on correspondence management.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.