How To Fix LSO_CORRESPONDENCE705 - Notification group &1 is not allowed for delivery method &2

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 705

• Message text: Notification group &1 is not allowed for delivery method &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_CORRESPONDENCE705 - Notification group &1 is not allowed for delivery method &2 ?

  The SAP error message LSO_CORRESPONDENCE705 indicates that there is an issue with the configuration of the notification group and the delivery method in the Learning Solution (LSO) module. Specifically, the error states that the notification group specified is not allowed for the delivery method being used.
  Cause:
  This error typically arises due to one of the following reasons:
  
  Incorrect Configuration: The notification group you are trying to use is not configured to work with the specified delivery method. Each notification group can be restricted to certain delivery methods (e.g., email, print, etc.).
  Missing Entries: There may be missing entries in the configuration tables that link notification groups to delivery methods.
  Data Entry Error: There could be a typo or incorrect entry in the notification group or delivery method fields.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the Learning Solution (transaction code SPRO).
  Navigate to the relevant section for configuring notification groups and delivery methods.
  Ensure that the notification group you are using is correctly linked to the delivery method in question.
  
  
  
  Modify Notification Group:
  
  If the notification group is not allowed for the specified delivery method, you may need to either change the notification group to one that is allowed or modify the configuration to allow the current notification group for the delivery method.
  
  
  
  Review Customizations:
  
  If there are any custom developments or enhancements in your SAP system, review them to ensure they are not interfering with the standard behavior of notification groups and delivery methods.
  
  
  
  Test with Different Combinations:
  
  Try using different combinations of notification groups and delivery methods to identify which combinations work and which do not.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on configuring notification groups and delivery methods in LSO.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and making necessary adjustments, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), LSO1 (Learning Administration), and others that may be useful for configuration.
  SAP Notes: Check for any SAP Notes related to LSO and the specific error message for additional guidance or patches that may address the issue.
  User Roles and Authorizations: Ensure that the user attempting to perform the action has the necessary authorizations to access and modify notification groups and delivery methods.
  
  By following these steps, you should be able to identify and resolve the issue causing the LSO_CORRESPONDENCE705 error message.