How To Fix LSO_CORRESPONDENCE704 - Enter a valid delivery method

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 704

• Message text: Enter a valid delivery method

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_CORRESPONDENCE704 - Enter a valid delivery method ?

  The SAP error message LSO_CORRESPONDENCE704 ("Enter a valid delivery method") typically occurs in the context of SAP Learning Solution (LSO) when a user is trying to create or manage correspondence related to learning events, but the system does not recognize the delivery method specified.
  Cause:
  
  Invalid Delivery Method: The delivery method entered may not be valid or recognized by the system. This could be due to a typo, or the delivery method may not be configured in the system.
  Missing Configuration: The delivery method may not be set up in the SAP system. This can happen if the necessary configuration for delivery methods has not been completed.
  User Authorization: The user may not have the necessary authorizations to access or use the specified delivery method.
  
  Solution:
  
  Check Delivery Method: Verify that the delivery method you are entering is correct. Ensure there are no typos and that it matches the expected format.
  Configuration Check: 
  
  Go to the configuration settings in SAP LSO to check if the delivery method is defined. This can typically be done in the SPRO transaction under the Learning Solution settings.
  Ensure that the delivery method is active and properly configured.
  
  
  User Authorization: Check if the user has the necessary authorizations to use the specified delivery method. This can be done by reviewing the user roles and authorizations in the system.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on valid delivery methods and how to configure them.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration) and SU01 (for user management).
  SAP Notes: Check for any SAP Notes related to LSO and delivery methods that might provide additional insights or fixes.
  Training and Documentation: Review any training materials or documentation related to SAP LSO to better understand how delivery methods are managed.
  
  By following these steps, you should be able to resolve the error message LSO_CORRESPONDENCE704 and successfully enter a valid delivery method in your SAP system.