How To Fix LSO_CORRESPONDENCE509 - Sender &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 509

• Message text: Sender &1 is invalid

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_CORRESPONDENCE509 - Sender &1 is invalid ?

  The SAP error message LSO_CORRESPONDENCE509 indicates that there is an issue with the sender specified in the correspondence settings for Learning Solution (LSO). The message states that the sender (&1) is invalid, which means that the system cannot recognize or find the sender specified in the configuration.
  Cause:
  
  Invalid Sender ID: The sender ID specified in the correspondence settings may not exist in the system or may have been deleted.
  Configuration Issues: There may be a misconfiguration in the correspondence settings related to the sender.
  Authorization Issues: The user may not have the necessary authorizations to access the sender information.
  Data Inconsistency: There could be inconsistencies in the master data related to the sender.
  
  Solution:
  
  
  Check Sender Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for Learning Solution correspondence.
  Verify that the sender ID specified in the correspondence settings is valid and exists in the system.
  
  
  
  Update Sender Information:
  
  If the sender ID is incorrect, update it with a valid sender ID that exists in the system.
  Ensure that the sender is properly configured in the system.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the correspondence has the necessary authorizations to access the sender information.
  
  
  
  Data Consistency Check:
  
  Check for any inconsistencies in the master data related to the sender. This may involve checking the relevant tables or using transaction codes to validate the data.
  
  
  
  Testing:
  
  After making the necessary changes, test the correspondence functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SOST (to check the status of sent correspondence) or SICF (to check the HTTP services) if the correspondence involves web services.
  Documentation: Refer to SAP Help documentation for Learning Solution for more details on configuring correspondence and sender settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.